For a quarter of a century, we have understood that our customers’ success has a direct link with our own. As our company has grown we have not forgotten the reason we are here today is our customers’ loyalty to us. We are very proud that many of you have been using our services for almost thirty years. We understand that the service we provided in our early years is one of the main reasons behind our success today and that is simply, that we care. Each of our customers is provided with a dedicated Customer Account Manager, whether they use our services once a month or a hundred times a day. We believe that customer service is paramount in maintaining a long-term relationship with our clients and as such, when you call Elite, you can be sure to speak to someone who understands and will deal with your needs efficiently and in a friendly manner. We hope that you can spend a little of your valuable time to complete our customer feedback questionnaire. We will use all our customer replies to help us improve our existing services and offer new ones.